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call logs when launching new application

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jverweij
Posts: 79
Joined: Thu Apr 27, 2017 11:29 am

call logs when launching new application

Post by jverweij »

We have inbound call applications that launch another application to continue with the call flow. The logging though cuts off once the new application is launched. How can we see the full IVR experience in the logs after another application is launched? For example: https://fuse.plumvoice.com/logs/call_lo ... 1522693232

we are trying to debug something and need visibility to what is happening in that part of the flow.
thanks!

support
Posts: 3632
Joined: Mon Jun 02, 2003 3:47 pm
Location: Boston, MA
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Re: call logs when launching new application

Post by support »

Hi,

This issue could had been related to whitelisting, which has been completed now. Please try again and let us know if you encounter similar issues.

Regards,
Plum Support

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