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call logs when launching new application

Posted: Mon Apr 02, 2018 1:31 pm
by jverweij
We have inbound call applications that launch another application to continue with the call flow. The logging though cuts off once the new application is launched. How can we see the full IVR experience in the logs after another application is launched? For example: https://fuse.plumvoice.com/logs/call_lo ... 1522693232

we are trying to debug something and need visibility to what is happening in that part of the flow.
thanks!

Re: call logs when launching new application

Posted: Wed Apr 04, 2018 2:39 pm
by support
Hi,

This issue could had been related to whitelisting, which has been completed now. Please try again and let us know if you encounter similar issues.

Regards,
Plum Support