Plum IVR Support

We would like to change the default error message from "An unexpected error has occurred. Goodbye." to something more relevant. Is there a way to do this?

Hi,

The audio for the error message can be edited in the "audio manager" tab located on the top right corner of your fuse+ application. From within the audio manager, you can edit the TTS speech or upload your own pre-recorded .wav audio file.

Regards,
Plum support

Thank you very much! That seems to work fine.