We've Moved! Please visit our new and improved forum over at our new portal: https://portal.plumvoice.com/hc/en-us/community/topics

SMS Messages / Module

Questions and answers about Plum Fuse+

Moderators: admin, support

Post Reply
Posts: 3
Joined: Tue Jul 17, 2018 2:16 pm

SMS Messages / Module

Post by fullcube »

Hello - when attempting to trigger an SMS message after input via IVR of the mobile number, rather than the SMS getting triggered, it's generating an email with the below in the body:

Here is the response : [object Object]

Baghlay ma !

Any ideas?

Posts: 3632
Joined: Mon Jun 02, 2003 3:47 pm
Location: Boston, MA

Re: SMS Messages / Module

Post by support »


It looks like your web service request to the Queue SMS API function may not be working properly -- we have checked your Fuse+ logs and it looks like you are receiving the following error:

"status": "failure",
"error": "This account has been locked. Please visit http://hosting.plumgroup.com to resolve this issue."

At this time it appears that your account has been unlocked, so you should be able to properly send SMS messages.

Additionally you are seeing [object Object] when directly referencing the variable sensSMS in your email module because the webservice request to send an SMS is returning a JSON object. If you would like to email the "status" returned by the Queue SMS API function, you would want to reference the variable sensSMS.status rather than just sensSMS. The same applies if you want to include "error" or "result" returned by the Queue SMS API function in your email.

Plum Support

Post Reply