Suppressing auto-generated Menu options

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JBodek

  • Posts: 8
  • Joined: Tue Jul 03, 2018 9:12 am

Suppressing auto-generated Menu options

PostThu Nov 08, 2018 3:09 pm

Is there anyway to suppress the auto-generated menu module options? If you have a .wav file associated with the module it will still read off "Press 1 for XXX, Press 2 for XXX" (which is a helpful feature overall) after it plays the .wav file. So if you have "Press 1 for XXX and Press 2 XXX" as part of the .wav file in the middle of other information, the user hears the menu options once again after the .wav is finished playing.
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support

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  • Location: Boston, MA

Re: Suppressing auto-generated Menu options

PostThu Nov 08, 2018 4:32 pm

Hi,

If you go to the Audio Manager, you will see the built-in prompts under the User prompt. You can delete the text in the built-in prompts to mute these prompts.

Regards,
Plum Support
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JBodek

  • Posts: 8
  • Joined: Tue Jul 03, 2018 9:12 am

Re: Suppressing auto-generated Menu options

PostFri Nov 09, 2018 9:03 am

Thanks for the response. Seems I totally overlooked that being so simple to take care of.
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support

  • Posts: 3627
  • Joined: Mon Jun 02, 2003 3:47 pm
  • Location: Boston, MA

Re: Suppressing auto-generated Menu options

PostFri Nov 09, 2018 9:28 am

Hi,

No problem, glad we could be of help. Let us know if you have any other questions.

Regards,
Plum Support

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