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Suppressing auto-generated Menu options

Posted: Thu Nov 08, 2018 3:09 pm
by JBodek
Is there anyway to suppress the auto-generated menu module options? If you have a .wav file associated with the module it will still read off "Press 1 for XXX, Press 2 for XXX" (which is a helpful feature overall) after it plays the .wav file. So if you have "Press 1 for XXX and Press 2 XXX" as part of the .wav file in the middle of other information, the user hears the menu options once again after the .wav is finished playing.

Re: Suppressing auto-generated Menu options

Posted: Thu Nov 08, 2018 4:32 pm
by support
Hi,

If you go to the Audio Manager, you will see the built-in prompts under the User prompt. You can delete the text in the built-in prompts to mute these prompts.

Regards,
Plum Support

Re: Suppressing auto-generated Menu options

Posted: Fri Nov 09, 2018 9:03 am
by JBodek
Thanks for the response. Seems I totally overlooked that being so simple to take care of.

Re: Suppressing auto-generated Menu options

Posted: Fri Nov 09, 2018 9:28 am
by support
Hi,

No problem, glad we could be of help. Let us know if you have any other questions.

Regards,
Plum Support