Registering phone # on cnam

Questions and answers about Plum Fuse+

Moderators: admin, support

  • Author
  • Message
Offline

mberns

  • Posts: 4
  • Joined: Thu Oct 18, 2018 12:48 pm

Registering phone # on cnam

PostMon Nov 12, 2018 5:37 pm

I want a caller ID to show up that represents my business when I make an outbound call. Any ideas on how this might be accomplished with my deployment? External to Plum?
Offline

support

  • Posts: 3621
  • Joined: Mon Jun 02, 2003 3:47 pm
  • Location: Boston, MA

Re: Registering phone # on cnam

PostTue Nov 13, 2018 1:16 pm

Hi,

When queuing an outbound call from our Fuse+ platform you have the option to set the phone number of your choice as the ANI (the number the call is coming from). We currently support custom caller ID displays of up to 15 characters (including spaces) for local phone numbers only. This feature is not currently supported for toll-free numbers.

Once the custom caller ID is registered with the local number carrier it will show up when calls are placed using that ANI, though this is dependent on the receiving carrier honoring that registered name; for example, many cellular carriers will only display a phone number and not a name.

We hope this information helps.

Regards,
Plum Support

Return to Plum Fuse+ Q&A

Who is online

Users browsing this forum: No registered users and 1 guest

cron