API Certificate Issue

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  • Posts: 1
  • Joined: Thu Oct 10, 2019 10:32 am

API Certificate Issue

PostThu Oct 10, 2019 10:38 am

Hey we have uploaded a certificate and verified that it is formatted correctly. However, when attempting to connect to an external API service, the call fails to connect. We suspect this is a certificate issue, but would like some additional assistance.


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  • Joined: Mon Jun 02, 2003 3:47 pm
  • Location: Boston, MA

Re: API Certificate Issue

PostFri Oct 18, 2019 6:01 pm


We certainly want to help get you to the bottom of this. In order to provide you with additional assistance we'd like to get a better understanding of the context in which you're operating in. Would you mind sharing additional details so that our team can provide you with added guidance?

Thank you,

Plum Voice Support

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