Plum Voice has recently improved the outbound IVR call queue system for users. Some of the new features included with these improvements are:
* Throttling options to control the flow and speed of outbound calls
* New comprehensive downloadable reports and analytics
* Advanced retry and call detection options
* Status update when survey has reached its respondent limit
If you would like to experience these features, please contact your account manager about having outbound set up for your hosting account.
We've Moved! Please visit our new and improved forum over at our new portal: https://portal.plumvoice.com/hc/en-us/community/topics