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New features on the way!!

General news about Plum Voice

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admin
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Joined: Thu May 29, 2003 3:12 pm

New features on the way!!

Post by admin »

Our engineering staff has been been very busy these past few months developing several technology enhancements for our hosted and turn-key developers/customers:

*Hosted Outbound Dialing Service - Developers will soon be able to write voice xml applications on the Plum IVR that dial out. An Early Adopter release is currently undergoing platform testing, so expect to see documentation on the Outbound Programmers API when this service is available. (There will be another news post)

*A new and improved speech detection algorithm - Using some elementary waveform analysis and statistic modeling on speech samples, our engineers have been able to improve the detection of speech.
This has 2 primary benefits:
1) Speech recognition will be more accurate
2) The silence and bargein thresholds will be adjusted dynamically, resulting in less configuration hassles when doing speech recognition.

Expect to see these enhancements very soon!

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