Plum Featured in TMC Article on Current State of IVR
Posted: Mon Jun 06, 2011 1:13 pm
Plum Voice was recently featured in a TMC article about the current state of IVR from a number of perspectives. The article points to a Plum blog post about how to create the right kind of VoiceXML applications to improve customer service with IVR.
For more information on this TMC article, please see here.
For more information on this TMC article, please see here.