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Plum Featured in TMC Article on Current State of IVR

Posted: Mon Jun 06, 2011 1:13 pm
by support
Plum Voice was recently featured in a TMC article about the current state of IVR from a number of perspectives. The article points to a Plum blog post about how to create the right kind of VoiceXML applications to improve customer service with IVR.

For more information on this TMC article, please see here.