Artificial Intelligence-Powered IVR Self-Service Application
Posted: Tue Nov 28, 2017 1:18 pm
Plum Voice has announced new artificial intelligence applications that support conversational dialogs and interpret customer intent to address customer needs in a fast and efficient manner. This will enable businesses to assist more callers without agent intervention, reducing agent call volumes allowing them to provide high-touch service for more complex issues.
Read the full release at: http://www.prweb.com/releases/2017/11/prweb14941692.htm
Read the full release at: http://www.prweb.com/releases/2017/11/prweb14941692.htm