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Improved VoiceTrends 2.0 Call Analytics Platform

Posted: Tue Mar 13, 2018 9:56 am
by support
The new VoiceTrends includes more detailed customer journey visualization, enhanced data metrics, and improved APIs. The improved visual interface and more comprehensive access to real, actionable data from voice applications makes it easier than ever to identify areas where callers are struggling and to take corrective action to improve the customer experience.

Read the full release at: