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Can bargein on prompt be limited to DTMF

Questions and answers about IVR programming for Plum DEV

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always24x7
Posts: 30
Joined: Tue Apr 18, 2006 3:05 pm
Location: Bedford, TX

Can bargein on prompt be limited to DTMF

Post by always24x7 »

In your documentation for the <prompt> tag, you show the bargeintype attribute as unsupported. Is this still true?

Is there another way to limit the bargein on a prompt to only something that is a know response?

Ideally I would like to limit the bargein to DTMF only if possible.

support
Posts: 3632
Joined: Mon Jun 02, 2003 3:47 pm
Location: Boston, MA
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in inputmodes dtmf the IVR platform ignores all line noise t

Post by support »

Hello,

The best way to create a DTMF only IVR application is to use the inputmodes property:

Code: Select all

<property name="inputmodes" value="dtmf"/>

This will tell our IVR platform that the only acceptable means of input is dtmf (excluding recordings). When you are in inputmodes dtmf the IVR platform ignores all line noise that is not a DTMF press. The bargeintype attribute is not supported, but it also only applies to how speech bargein works.

Regards,
Plum Support

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