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Calls not generated

Questions and answers about IVR programming for Plum DEV

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Suganthi
Posts: 8
Joined: Wed Jul 16, 2008 10:14 am

Calls not generated

Post by Suganthi »

This ticket is in regards to calls not being generated. I am looking at the Plum logs and I see that the last outbound call that was generated by Plum was on 03/31/2009 - 10:16:31am EDT. Can you please confirm that you are receiving call related postings from our site? If not, information on errors at your side is appreciated.
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support
Posts: 3632
Joined: Mon Jun 02, 2003 3:47 pm
Location: Boston, MA
Contact:
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IVR outbound server

Post by support »

IVR errors are returned by our IVR outbound service whenever you perform an HTTP POST to one of its URL's. The response is an XML document.

Can you please paste here the XML that you receive when you POST to our IVR outbound service?
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