SRGS Quick question

[support]

Hi,

Here is an example of an SRGS format grammar. Note the tag variable name must be the same as the field's name, "check_hotel_name". Also note you can have multiple items match to the same tag.

Code: Select all

<field name="check_hotel_name">
    <grammar type="application/srgs+xml" mode="voice" root="hotels">
      <rule id="hotels">
	<one-of>
	  <item>Ritz Carlton<tag>check_hotel_name="Ritz-Carlton Los Angeles"</tag></item> 
	  <item>Rich Carlton<tag>check_hotel_name="Ritz-Carlton Los Angeles"</tag></item>
	  <item>The Rich Carton Hotel<tag>check_hotel_name="Ritz-Carlton Los Angeles"</tag></item>
	  <item>Riviera<tag>check_hotel_name="Riviera Hotel Las Vegas"</tag></item>
	</one-of> 
      </rule>
    </grammar>

    <prompt bargein="false">
      <audio src="http://audio.plumgroup.com/root/89664471/89664471_67.wav">
	Thank you for calling Technical Support. This is Kendra. Can I have the name of the hotel you are staying at?
      </audio>
    </prompt>

    <filled>
      <assign name="hotel" expr="check_hotel_name"/>
    </filled>
  </field>

Regards,
Plum Support