Call Transfer

[shanthint@paydq.com]

Hello,
I am trying to transfer a call to some phone number.
I didn't work for me. I can tranfer a call to local extension number.
Out IVR call come through a phone switch.

Here is my code:

<form id="transerForm">

<transfer dest = "tel:+14029806860">
<prompt>
Please wait.
</prompt>

</transfer>

</form>

I am not sure why it's not working. Am I not doing it correct?

Thank you

[support]

Hi,

Depending on your pbx setup, you may need to prefix your number with the number that you use to dial out. For an IVR code example using <transfer>:

Code: Select all

<transfer dest="9,14029806860">

Hope this helps.

Regards,
Plum Support