transfer call and send keypress

[neilstebbing]

I need to transfer a call to a outside number which is also an IVR and then i need to send the keypresses or tones so it goes directly to the required menu option. My search hits came up with nothing so i assume i'm not searching for the correct text because surely this has been done a million times over.

[support]

Hi Neil,

It sounds like you're attempting to transfer a call to an autoattendant.

You can refer back to our previous forum posts here:

http://support.plumgroup.com/viewtopic.php?f=1&t=1469

http://support.plumgroup.com/viewtopic. ... 534&p=5000

Please let us know if you need any further assistance with this.

Regards,
Plum Support