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Search found 42 matches

by robbiesullivan
Wed Apr 21, 2010 6:22 pm
Forum: Plum DEV Q&A
Topic: outbound calling transfer
Replies: 1
Views: 2779

outbound calling transfer

Hello, I was wondering if during an outbound call, it was possible to do a call transfer? I'd like to initiate a phone call via a webpage and connect that call with a different phone number. If this is possible with outbound calling please let me know. i've only done inbound voicexml so far, so I'm ...
by robbiesullivan
Mon Jan 18, 2010 1:00 pm
Forum: Plum iOn Q&A
Topic: Incorrect cell phone caller id
Replies: 3
Views: 15764

it does appear on the 617 number.
Is there anything we can do?
If we contact the carrier what would be ask.

thx,
Rob
by robbiesullivan
Sat Jan 16, 2010 12:42 pm
Forum: Plum iOn Q&A
Topic: Incorrect cell phone caller id
Replies: 3
Views: 15764

Incorrect cell phone caller id

Hello, a coworker was working through a problem a while ago identified here: m We have something similar occurring with cellphones from Bell/Alient. From 2 of our clients cell phones (both with the same carrier), the caller id is coming up with 902-543-2775 for both phones. Neither phone number is t...
by robbiesullivan
Thu Sep 07, 2006 11:56 am
Forum: Plum DEV Q&A
Topic: What are some of the largest recording times?
Replies: 7
Views: 5134

Whoops , a bit of a miss understanding, I wasn't asking to use one of your IIS, I have a different IIS server I'm going to try it against . I was just asking if you guys internal have done any testing against an iis server. The only problem is I don't want to install apcahe my production server (tho...
by robbiesullivan
Thu Sep 07, 2006 10:57 am
Forum: Plum DEV Q&A
Topic: What are some of the largest recording times?
Replies: 7
Views: 5134

Thanks for tips. I had actually tried the subdialog too and the data tag as well already. I rewrote the logic last night to utilizing the submit logic just to see if it would make a difference. I'm grasping at straws I know . I have tried changing connection time out and max request length settings ...
by robbiesullivan
Wed Sep 06, 2006 9:31 pm
Forum: Plum DEV Q&A
Topic: What are some of the largest recording times?
Replies: 7
Views: 5134

Hello, I've tried various things and i still can't post a recording larger then 75 seconds. I thought I'd try rewriting my application to not post with the <data> tag and to just submit. This didn't really fix anything, although it might have solved one of my other strange problems I've been having....
by robbiesullivan
Fri Sep 01, 2006 3:34 pm
Forum: Plum DEV Q&A
Topic: What are some of the largest recording times?
Replies: 7
Views: 5134

What are some of the largest recording times?

Hello, I'm troubleshooting my app and have noticed that each time I try to record more then 90 seconds of audio and submit it, the application comes back with a timeout error after a long 2 minute delay. error 8503460176 68 [01/Sep/2006:12:09:21 -0400] 8883948123 000003;068;1157126512 Error fetching...
by robbiesullivan
Tue Aug 15, 2006 7:28 pm
Forum: Plum DEV Q&A
Topic: time out after recordings and re-recording
Replies: 9
Views: 8061

I fixed the problem I think. I've tested it 3 times and it seems to work now. I had been referencing the SRC as a relitive path. Once I put my full server HTTP path in there it worked fine! I think what is happening is that relitive paths are using the same HTTP connection which is timing out. Does ...
by robbiesullivan
Tue Aug 15, 2006 6:36 pm
Forum: Plum DEV Q&A
Topic: time out after recordings and re-recording
Replies: 9
Views: 8061

The magical number is definitly 2 mintes for the entire call. If the entire call is less then 2 minutes everything works fine, even if I record over and over and over again. Once I get past that 2 minute mark for the call, the Data post to the aspx times out ever time.
by robbiesullivan
Tue Aug 15, 2006 6:32 pm
Forum: Plum DEV Q&A
Topic: time out after recordings and re-recording
Replies: 9
Views: 8061

Hello,
unforutintly I cannot try a different scripting language other then aspx. That is my webserver.

I tried bumping the fethtimeout on the data tag to 10 seconds and trying it again, it just errors out over and over again.

I am baffled at what the problem is.

Rob
by robbiesullivan
Sun Aug 13, 2006 8:52 am
Forum: Plum DEV Q&A
Topic: time out after recordings and re-recording
Replies: 9
Views: 8061

Hello, sorry for the delayed response I was away: Here is the data from my call log demostraiting the timeout. I think the Key to this problem is that it only happens if I use a GOTO to switch processing to another seperate vxml file. If I use the file directly it works fine. Thx, Rob Thu 27 Jul 200...
by robbiesullivan
Thu Jul 27, 2006 5:54 pm
Forum: Plum DEV Q&A
Topic: time out after recordings and re-recording
Replies: 9
Views: 8061

Here is the code for the small snit that I reproduced the problem in. Happens if I record something over and over again for like 2 minutes for the entire call. The eventual post will just timeout. Works fine if I reference vxml_recordTestaspx directly and not being called from another script. <?xml ...
by robbiesullivan
Thu Jul 27, 2006 5:07 pm
Forum: Plum DEV Q&A
Topic: Adding as an ASP.net Service
Replies: 3
Views: 4165

Hello,
Do you mean calling a webservice from a voicexml app?
by robbiesullivan
Wed Jul 26, 2006 8:32 pm
Forum: Plum DEV Q&A
Topic: time out after recordings and re-recording
Replies: 9
Views: 8061

OK I think I've figured something out. It seems to be only if I call the recording from a GOTO from my main application. for example, if I do this: <form id="GetDudesREsponse" scope="document"> <prompt>Hey Dude, press star to go to the recording section</prompt> <field name="...
by robbiesullivan
Wed Jul 26, 2006 6:59 pm
Forum: Plum DEV Q&A
Topic: time out after recordings and re-recording
Replies: 9
Views: 8061

time out after recordings and re-recording

Hello, I am having a problem a problem with a posting timeout: The error I receive is: Error fetching document due to Operation timed out with 0 out of -1 bytes received If someone calls into that system and records multiple things in one call, and records things multiple times, when the post happen...