Plum IVR Support

Here is something that we occasionally encounter. Words being spelled rather than spoken! The address 123 Sunnyside Drive is spoken as "one two three S U N N Y S I D E Drive" Why is this? The addresses are being retrieved from a database that also is responsible for displaying on a web page so we ca...

Thanks! I placed the
<property name="inputmodes" value="dtmf"/>
right after the <form> tag and it seems to have done it!

Thanks alot!

can you do me a favor and remove what's between the <filled>? I should have removed that before posting. thanks

I used to use the </reprompt> and replaced it with the brute force goto instead, fyi.

<?xml version="1.0"?> <vxml version="2.0"> <meta name="author" content="Mike Chytracek"/> <meta name="maintainer" content="mike@ignitesolutions.com"/> <property name="audiomaxage" value="120"/> <property name="timeout" value="30"/> <property name="sensitivity" value="0.0"/> <property name="interdigi...

Also.

I figured it was background noise so I've tested it with the mute button on. Same problem.

So background noise wouldn't seem to be the issue.

We use mixed dtmf and voice and can't turn it off globally. I've tried this as the latest, without success. Setting a grammar for each field that restricts the input to dtmf. Still doesn't work. Is there something else I can try? We were supposed to launch this project 7/1. Thanks field name="zip1" ...

Update to issue.

It's specifically a <nomatch> error that is being thrown.

Oddly, if I set the bargein on my prompts to "false" it works like a charm every time.

Anyone have any idea with this?

This worked fine when I had bargein set to false. As soon as I allowed the caller to barge in, what will happen is they will enter their response, the system will immediately tell them they did not understand their response and immediately play the prompt for the next field. I suspect the error mess...

I am using addresses and I can't find any Docs for how pLum treats this.

The 2,0 spec says to use the intrepret-as attribute of "address" but Plus does not support this.

How can I make this work?

thanks!