Everything is working, not sure if anything was changed on the server.
You can remove this posting if you like.
Thanks,
Don
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Search found 18 matches
- Thu Aug 27, 2015 10:01 am
- Forum: Plum DEV Q&A
- Topic: Call transfer on outbound call
- Replies: 2
- Views: 8378
- Wed Aug 26, 2015 5:08 pm
- Forum: Plum DEV Q&A
- Topic: Call transfer on outbound call
- Replies: 2
- Views: 8378
Re: Call transfer on outbound call
When looking at the PBX, this is what the response is 8/26/15 6:06:10 PM-419ms Line = 9, Channel = 23, Q.931 Message = Connect, Call Ref = 104885, Direction = To Switch 8/26/15 6:06:10 PM-427ms Line = 17, Channel = 1, SIP Message = Response, Call Ref = 104885, Direction = From Switch, From = 4135091...
- Wed Aug 26, 2015 4:56 pm
- Forum: Plum DEV Q&A
- Topic: Call transfer on outbound call
- Replies: 2
- Views: 8378
Call transfer on outbound call
Hello, I am able to queue an outbound call, however when attempting to transfer the call, the call is disconnected. Here is a sample outbound script that is grabbed once the call is connected: <?xml version="1.0"?> <vxml version="2.0"> <property name="inputmodes" value="dtmf"/> <form> <block> <promp...
- Thu Oct 02, 2014 6:52 pm
- Forum: Plum DEV Q&A
- Topic: WAV vs MP3
- Replies: 1
- Views: 6261
WAV vs MP3
When using the audio tag, the *.wav gives me trouble where I have no issues with MP3. Here is the error from the log. Audio segment from the URL http://127.0.0.1/mywave.wav added to prompt queue File: http://127.0.0.1/mywave.wav Should only be 1 channel, it's 2 Unrecognized format in WavDecoder Is t...
- Thu Oct 02, 2014 6:06 pm
- Forum: Plum DEV Q&A
- Topic: Changing the caller ID
- Replies: 1
- Views: 6256
Changing the caller ID
We host our own PlumVoice server. From the documentation at http://www.plumvoice.com/docs/dev/plumdevguide:outbounddevguide, To specify the caller ID on a per call basis, you'll have to change your phone_number parameter to also include the caller ID you want the call recipient to see. The format is...
- Thu Oct 02, 2014 5:46 pm
- Forum: Plum DEV Q&A
- Topic: Audio files in outbound calls take a long time to start
- Replies: 4
- Views: 11719
Re: Audio files in outbound calls take a long time to start
If we host our own server, how can we disable it.
As with some scripts we may want it enabled.
Please advise.
Thanks,
Don
As with some scripts we may want it enabled.
Please advise.
Thanks,
Don
- Sat Mar 01, 2014 1:08 pm
- Forum: Plum DEV Q&A
- Topic: say-as acroynm
- Replies: 1
- Views: 7472
say-as acroynm
From Reference: http://www.plumvoice.com/docs/dev/voicexml:tags:say-as it reads: <?xml version="1.0"?> <vxml version="2.0"> <form> <block> <prompt> Acronym is spelled: <say-as type="acronym"> acronym </say-as> </prompt> </block> </form> </vxml> The output of the above script would be: Computer: Acro...
- Sun Feb 23, 2014 5:16 pm
- Forum: Plum DEV Q&A
- Topic: Transfer call via hardcode vs. User Input
- Replies: 2
- Views: 8068
Re: Transfer call via hardcode vs. User Input
Thanks much, that was it.
Don
Don
- Sat Feb 22, 2014 1:51 pm
- Forum: Plum DEV Q&A
- Topic: Transfer call via hardcode vs. User Input
- Replies: 2
- Views: 8068
Transfer call via hardcode vs. User Input
<Script 1: (No issues) --------------------------------- <?xml version="1.0"?> <vxml version="2.0"> <form> <field name="targetnumber" type="digits"> <prompt> What phone number would you like to dial? </prompt> </field> <transfer destexpr="targetnumber" > <prompt> Transferring to <say-as type="number...
- Wed Feb 19, 2014 2:44 pm
- Forum: Plum iOn Q&A
- Topic: Outbound Campaign - Start URL
- Replies: 6
- Views: 50125
Re: Outbound Campaign - Start URL
I found my solution.
Thanks,
Don
Thanks,
Don
- Wed Feb 19, 2014 2:21 pm
- Forum: Plum iOn Q&A
- Topic: Outbound Campaign - Start URL
- Replies: 6
- Views: 50125
Re: Outbound Campaign - Start URL
Hi, I just wanted to clarify what I meant by emailed all the post variables. Whenever the start_url script is called, either by GET or POST, prior to returning a valid vxml, I capture all the variables (session, cookies, server, etc.) and email them to myself to understand what is being passed as th...
- Wed Feb 19, 2014 1:59 pm
- Forum: Plum iOn Q&A
- Topic: Outbound Campaign - Start URL
- Replies: 6
- Views: 50125
Outbound Campaign - Start URL
Hello From the documentation, it reads: "5. The result of the callee type detection as well as all the parameters defined in the Outbound API (i.e. phone_number, message_reference, call_parameters) are posted to your start_url. " On my start_url script I emailed all the post variable and did not fin...
- Tue Feb 18, 2014 10:04 am
- Forum: Plum iOn Q&A
- Topic: Outbound Campaign - Pending
- Replies: 2
- Views: 26774
Re: Outbound Campaign - Pending
Morning,
I got ahold of support via the phone and they looked on the server. When the plum engineer setup the environment, a configuration parameter was missed causing the calls not to go out, or allowing for retrys.
It has been resolved.
Don
I got ahold of support via the phone and they looked on the server. When the plum engineer setup the environment, a configuration parameter was missed causing the calls not to go out, or allowing for retrys.
It has been resolved.
Don
- Mon Feb 17, 2014 9:19 am
- Forum: Plum iOn Q&A
- Topic: Outbound Campaign - Pending
- Replies: 2
- Views: 26774
Re: Outbound Campaign - Pending
Morning, what is the normal turn around time on questions or is there an another avenue we should be taking when asking questions?
Respectfully,
Don
Respectfully,
Don
- Sat Feb 15, 2014 12:12 pm
- Forum: Plum iOn Q&A
- Topic: Call Reporting for Self Hosted System
- Replies: 1
- Views: 20495
Call Reporting for Self Hosted System
What is the URL of the call reporting module? We host the PlumVoice application at our own site.
Thanks,
Don
Thanks,
Don