We've Moved! Please visit our new and improved forum over at our new portal: https://portal.plumvoice.com/hc/en-us/community/topics

Search found 9 matches

by gork
Tue Mar 26, 2019 12:45 pm
Forum: Plum DEV Q&A
Topic: French accent mark
Replies: 10
Views: 26341

Re: French accent mark

Thank you for the suggestion but I am concerned with the root issue and how to avoid it. Our client has control over the messages that our product voices. The messages are stored in a database and the client has access through a webpage to alter them. I need to understand the issue so I can put safe...
by gork
Mon Mar 25, 2019 3:11 pm
Forum: Plum DEV Q&A
Topic: French accent mark
Replies: 10
Views: 26341

Re: French accent mark

Can you explain what is happening or give any advice on how to avoid this issue in the short term? I need this working in production next week.
by gork
Thu Mar 21, 2019 4:04 pm
Forum: Plum DEV Q&A
Topic: French accent mark
Replies: 10
Views: 26341

Re: French accent mark

Now I am having an issue with it skipping over a part of the sentence... here is part of the log where the issue happens: ... Thu 21 Mar 2019 03:50:34.494 PM EDT (300053;004;1553197776) [prompt] EVENT: Audio segment added to prompt queue from TTS application/synthesis+ssml for: --------- <?xml versi...
by gork
Fri Feb 22, 2019 8:52 am
Forum: Plum DEV Q&A
Topic: French accent mark
Replies: 10
Views: 26341

Re: French accent mark

I modified my code to replace ' with ' as suggested and I am back to the original problem. The log shows ' even though I replace with ' log below... Fri 22 Feb 2019 08:40:59.177 AM EST (400051;002;1550842758) [vxi] EVENT: VXI::assign_element(name="waitPrompt" expr = "'Pour acheter votre pe...
by gork
Wed Feb 20, 2019 12:34 am
Forum: Plum DEV Q&A
Topic: French accent mark
Replies: 10
Views: 26341

French accent mark

I am currently having issues with the french language due to the apostrophe or accent mark. This character causes errors when sent to the RealSpeak TTS engine. This only happens in French. I can send the apostrophe in English to show possession. I searched these forums and found someone else had the...
by gork
Tue Nov 06, 2018 11:06 am
Forum: Plum DEV Q&A
Topic: Lexicon
Replies: 5
Views: 19607

Re: Lexicon

Thanks for the info on phoneme but I only see sets for english... Do you have phoneme sets for french?
by gork
Tue Oct 30, 2018 9:00 am
Forum: Plum DEV Q&A
Topic: Lexicon
Replies: 5
Views: 19607

Re: Lexicon

I was hoping you wouldn't say that... :( My issue here is that the text that is pulled from the database is also used on a web page. So the stored text has to be readable. The other complication is that depending on caller interaction the text varies. To make things even worse our clients have contr...
by gork
Mon Oct 29, 2018 12:02 pm
Forum: Plum DEV Q&A
Topic: Lexicon
Replies: 5
Views: 19607

Lexicon

I have a solution that pulls lots of text from database fields. There are some words that are pronounced incorrectly. I am coming from a background in asterisk and would create a lexicon file with the correct pronunciation and then reference that file. I see voicexml has a tag labeled lexicon that s...
by gork
Wed Feb 07, 2018 4:26 pm
Forum: Plum DEV Q&A
Topic: submit - next with full path
Replies: 1
Views: 4622

submit - next with full path

I am having an issue with submit function. Everything worked fine on my local machine and AWS server. Our company has moved to azure and that is when the problem started. The error happens when navigating to the next page by means of submit. On my side I see the error as being parameter passed is nu...