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Search found 2 matches

by helix
Thu Nov 01, 2018 3:13 pm
Forum: Plum DEV Q&A
Topic: How to shorten waiting time before prompt next questions?
Replies: 1
Views: 3580

How to shorten waiting time before prompt next questions?

Hello Team, Recently we meet one issue below: After callee answered question, system will wait 3 seconds to prompt next question. We hope to make the waiting time from 3 seconds to shorter. Below is our vxml. for example: Prompt: Would you like Heated Tubing? Callee: Yes / no currently waiting time ...
by helix
Thu Nov 01, 2018 12:33 pm
Forum: Plum DEV Q&A
Topic: About answering machine detection
Replies: 1
Views: 3512

About answering machine detection

Hello Team, By utilizing the post found before https://support.plumvoice.com/viewtopic.php?f=2&t=470297&p=545205&hilit=callee#p545205 we did modification for our vxml as attached below. The problem is the the when we speak "hello" after pick up phone, some time it detected as correctly, some time it...