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Search found 6 matches
- Thu Jan 23, 2020 3:41 pm
- Forum: Plum DEV Q&A
- Topic: Is there a way to know if a phone # is a landline or cell #?
- Replies: 2
- Views: 9899
Re: Is there a way to know if a phone # is a landline or cel
Not sure if Plum has an in-house solution. If not, take a look into Twilio's Lookup API. It can tell you the type of line and some other information about the caller as well. https://www.twilio.com/lookup
- Wed Sep 11, 2019 4:07 pm
- Forum: Plum DEV Q&A
- Topic: W3.org VXML Schema Inaccessible
- Replies: 2
- Views: 10501
Re: W3.org VXML Schema Inaccessible
The W3.org site is working again for us today. We downloaded all of the related schema documents for VXML and are using local copies for validation now. This approach seems to be working fine. No need for follow-up unless you have additional ideas/considerations. Thank you.
- Tue Sep 10, 2019 4:17 pm
- Forum: Plum DEV Q&A
- Topic: W3.org VXML Schema Inaccessible
- Replies: 2
- Views: 10501
W3.org VXML Schema Inaccessible
All - we're running into an issue today where the VXML 2.1 schema posted at W3.org has been inaccessible to some of our servers which is making some of our core processes fail. (https://www.w3.org/TR/2007/REC-voicexml21-20070619/vxml.xsd) The strange thing is that the W3.org site appears to be acces...
- Tue Aug 27, 2019 2:32 pm
- Forum: Plum DEV Q&A
- Topic: Spanish Grammar Recognition
- Replies: 3
- Views: 11413
Re: Spanish Grammar Recognition
Our prompt asks the caller to say a "keyword" phrase they heard on the radio (as part of an advertising campaign). The match phrases could be literally anything the advertiser wants to use as the match phrase. In the example I provided, the match phrase was an acronym with the letters C P L, but we ...
- Fri Aug 23, 2019 9:43 am
- Forum: Plum DEV Q&A
- Topic: Spanish Grammar Recognition
- Replies: 3
- Views: 11413
Spanish Grammar Recognition
Hello, We have some Spanish call flows within our application. Our callers are experiencing an almost 100% no match rate against our Spanish grammar list and we're troubleshooting to find any potential configuration changes that may help with the matching. One thing we're looking at currently is the...
- Thu Jun 13, 2019 4:33 pm
- Forum: Plum DEV Q&A
- Topic: Nuance ASR Support
- Replies: 3
- Views: 11772
Re: Nuance ASR Support
Resurrecting this thread for a similar question. On a less-specific note, can you share if there are ANY plans to upgrade the ASR engine to a newer option, not just the specific products mentioned earlier?