Plum IVR Support

Hi Team, I'm trying to include the moment.js javascript library for date handling and getting strange errors. Was wondering if anyone has done this successfully and how. Moment.js works well in all other browsers. Thanks... My vxml source (in root document): <script src="https://cdnjs.cloudflare.com...

That worked. Thanks for your help!

Hi Team, I’m trying to define a field grammar that allows for entry of values 1-99 or * I’ve tried two approaches: (1) type=“digits?maxlength=2” and (2) setting a field-level jsgf grammar (with mode=“dtmf”) that looks like this: ( 0 | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | “*” )+ Approach 1 gets me the...

Hi Folks, I can't figure out why the variable highlighted in red is undefined within the script. Your help is very much appreciated. Thanks...Scott <vml ... <vxml .... <var name="invitation_code"/> <form id="invitation"> <field name="inv_code" type="digits?length=8"> <prompt bargein="false"> We sent...

UPDATE... I've solved this one. It was caused by bargein due to high background noise. Instead, I've limited input to DTMF and ensure bargein=false for all prompts. Thanks...Scott Hi Support Team, Here's an excerpt from my call log. For some reason, my queued audio prompts stop playing. As you can s...