Plum iOn Q&A

We've Moved! Please visit our new and improved forum over at our new portal: https://portal.plumvoice.com/hc/en-us/community/topics

Moderators: admin, support

New Topic

172 topics

Topics

Replies

Views

Last post

General Questions

Last post by support « Tue Nov 21, 2017 12:42 pm
Replies: 9
by Omnilink6120 » Wed Apr 07, 2010 11:39 am

9 Replies

33376 Views

Last post by support
Tue Nov 21, 2017 12:42 pm
Record user response

Last post by jhewitt « Fri Sep 15, 2017 6:59 pm
Replies: 10
by jhewitt » Fri Sep 08, 2017 3:06 pm

10 Replies

13474 Views

Last post by jhewitt
Fri Sep 15, 2017 6:59 pm
Voice Responce

Last post by jhewitt « Tue Sep 12, 2017 2:08 pm
Replies: 5
by jhewitt » Wed Sep 06, 2017 4:39 pm

5 Replies

6377 Views

Last post by jhewitt
Tue Sep 12, 2017 2:08 pm
grammar element inconsistent behavior

Last post by Milind « Tue Oct 27, 2015 1:57 pm
Replies: 2
by Milind » Wed Oct 21, 2015 8:23 pm

2 Replies

29953 Views

Last post by Milind
Tue Oct 27, 2015 1:57 pm
Facing 5 to 10 mins of delay in getting the Outbound call

Last post by support « Fri Jun 12, 2015 1:38 pm
Replies: 1
by f0028c5 » Fri Jun 12, 2015 4:55 am

1 Replies

10970 Views

Last post by support
Fri Jun 12, 2015 1:38 pm
Plum VoiceXML interpreter & IIS web/app server....

Last post by support « Thu Mar 05, 2015 12:40 pm
Replies: 3
by jrmatthies » Mon Oct 27, 2003 3:49 pm

3 Replies

16625 Views

Last post by support
Thu Mar 05, 2015 12:40 pm
PLUM

Last post by support « Mon Feb 23, 2015 11:22 am
Replies: 1
by 1aahnoor » Wed Feb 11, 2015 1:59 am

1 Replies

8782 Views

Last post by support
Mon Feb 23, 2015 11:22 am
What certificate authorities do you currently support?

Last post by support « Mon Feb 23, 2015 10:36 am
Replies: 4
by powellplum » Wed Feb 20, 2013 12:49 pm

4 Replies

29962 Views

Last post by support
Mon Feb 23, 2015 10:36 am
Outbound Campaign - Start URL

Last post by support « Mon May 19, 2014 9:55 am
Replies: 6
by dnagel » Wed Feb 19, 2014 1:59 pm

6 Replies

34467 Views

Last post by support
Mon May 19, 2014 9:55 am
Call Reporting for Self Hosted System

Last post by support « Tue Feb 18, 2014 10:35 am
Replies: 1
by dnagel » Sat Feb 15, 2014 12:12 pm

1 Replies

9187 Views

Last post by support
Tue Feb 18, 2014 10:35 am
Outbound Campaign - Pending

Last post by dnagel « Tue Feb 18, 2014 10:04 am
Replies: 2
by dnagel » Sat Feb 15, 2014 10:31 am

2 Replies

14769 Views

Last post by dnagel
Tue Feb 18, 2014 10:04 am
Multiple voice engines one one account

Last post by support « Tue Aug 13, 2013 2:48 pm
Replies: 3
by Transfrm » Tue Jul 30, 2013 10:06 am

3 Replies

14116 Views

Last post by support
Tue Aug 13, 2013 2:48 pm
IVR Phone number

Last post by support « Tue Aug 13, 2013 2:04 pm
Replies: 1
by Transfrm » Tue Aug 13, 2013 9:11 am

1 Replies

9759 Views

Last post by support
Tue Aug 13, 2013 2:04 pm
Bargein & Silence Threshhold Settings

Last post by support « Tue Jul 02, 2013 11:38 am
Replies: 1
by Transfrm » Tue Jul 02, 2013 9:46 am

1 Replies

15557 Views

Last post by support
Tue Jul 02, 2013 11:38 am
Message Length

Last post by support « Fri Jun 28, 2013 11:07 am
Replies: 1
by Transfrm » Fri Jun 28, 2013 8:35 am

1 Replies

10605 Views

Last post by support
Fri Jun 28, 2013 11:07 am
Cepstral Swift on the demo site

Last post by support « Fri Jun 28, 2013 8:57 am
Replies: 1
by Transfrm » Fri Jun 28, 2013 8:49 am

1 Replies

9882 Views

Last post by support
Fri Jun 28, 2013 8:57 am
Detection of Cell Phone versus Land Line

Last post by support « Fri Jun 28, 2013 8:46 am
Replies: 1
by Transfrm » Fri Jun 28, 2013 8:38 am

1 Replies

10071 Views

Last post by support
Fri Jun 28, 2013 8:46 am
IVR not recognising DTMF tones on Brazilian Telco handsets

Last post by ronan.ocallaghan « Tue May 07, 2013 3:51 am
Replies: 2
by ronan.ocallaghan » Wed May 01, 2013 10:38 am

2 Replies

17036 Views

Last post by ronan.ocallaghan
Tue May 07, 2013 3:51 am
IVR not recognizing DTMF tones from CDMA phones

Last post by nuten « Sat Mar 09, 2013 5:11 am
Replies: 4
by cmarnell » Tue Oct 05, 2010 11:57 am

4 Replies

25287 Views

Last post by nuten
Sat Mar 09, 2013 5:11 am
IVR prompts Issues

Last post by support « Wed Jan 09, 2013 11:21 am
Replies: 4
by Gustavo » Tue Jan 08, 2013 11:29 am

4 Replies

28156 Views

Last post by support
Wed Jan 09, 2013 11:21 am
Recording cut off with near end disconnect

Last post by support « Fri Dec 28, 2012 1:16 pm
Replies: 3
by support » Wed Aug 05, 2009 4:27 pm

3 Replies

16599 Views

Last post by support
Fri Dec 28, 2012 1:16 pm
What is a linefailure callee type?

Last post by honeyfree « Tue Dec 11, 2012 4:41 am
Replies: 2
by Rich » Wed Feb 15, 2012 4:00 pm

2 Replies

12889 Views

Last post by honeyfree
Tue Dec 11, 2012 4:41 am
uploading mp3 files to Plum audio repository

Last post by support « Mon Dec 03, 2012 11:24 am
Replies: 7
by ambreen@ebryx.com » Thu Sep 17, 2009 2:37 am

7 Replies

23561 Views

Last post by support
Mon Dec 03, 2012 11:24 am
Wave files not playing

Last post by tk1860m « Wed Nov 14, 2012 11:21 am
Replies: 5
by tk1860m » Tue Nov 13, 2012 2:37 pm

5 Replies

18108 Views

Last post by tk1860m
Wed Nov 14, 2012 11:21 am
Cell Phone session.telephone.ani not coming in

Last post by daavidfischer « Fri Oct 19, 2012 5:34 am
Replies: 15
by melsullivan » Mon Feb 19, 2007 10:50 am
1

2
15 Replies

44961 Views

Last post by daavidfischer
Fri Oct 19, 2012 5:34 am
ASR and TTS engine

Last post by support « Fri Jul 27, 2012 10:16 am
Replies: 1
by apatel@corecard.com » Fri Jul 27, 2012 9:52 am

1 Replies

16443 Views

Last post by support
Fri Jul 27, 2012 10:16 am
SOAP webservice never executes

Last post by kwc5811 « Wed Jun 27, 2012 9:53 am
Replies: 23
by kwc5811 » Tue Oct 25, 2011 5:19 pm
1

2
23 Replies

66941 Views

Last post by kwc5811
Wed Jun 27, 2012 9:53 am
How to submit data when caller hangs up

Last post by tony « Fri Mar 30, 2012 3:53 pm
Replies: 2
by tony » Mon Mar 19, 2012 2:28 pm

2 Replies

35305 Views

Last post by tony
Fri Mar 30, 2012 3:53 pm
hosted developer cross-linked accounts, outbound denied

Last post by support « Mon Feb 27, 2012 8:43 am
Replies: 2
by lbattista » Fri Jan 23, 2009 4:20 pm

2 Replies

14193 Views

Last post by support
Mon Feb 27, 2012 8:43 am
soaptester - how to submit parameters

Last post by support « Tue Jan 10, 2012 5:23 pm
Replies: 2
by jrf7243 » Tue Jan 10, 2012 11:56 am

2 Replies

14154 Views

Last post by support
Tue Jan 10, 2012 5:23 pm
Call Logs downloaed?

Last post by support « Wed Sep 14, 2011 1:19 pm
Replies: 9
by rikym » Mon Sep 22, 2008 11:07 pm

9 Replies

29784 Views

Last post by support
Wed Sep 14, 2011 1:19 pm
Very Specific Platform Specs Questions

Last post by macroniche « Mon Jul 25, 2011 12:02 pm
Replies: 2
by macroniche » Tue Jul 19, 2011 1:53 pm

2 Replies

14165 Views

Last post by macroniche
Mon Jul 25, 2011 12:02 pm
IVR SOAP not resolving

Last post by pguser1 « Wed Jun 15, 2011 4:11 pm
Replies: 4
by pguser1 » Wed Jun 15, 2011 12:04 pm

4 Replies

16775 Views

Last post by pguser1
Wed Jun 15, 2011 4:11 pm
Reporting/Statistics

Last post by neilstebbing « Wed Dec 29, 2010 2:06 pm
Replies: 2
by neilstebbing » Wed Dec 29, 2010 12:07 pm

2 Replies

15786 Views

Last post by neilstebbing
Wed Dec 29, 2010 2:06 pm
New Customer

Last post by support « Thu Nov 11, 2010 5:58 pm
Replies: 1
by SonMakai » Thu Nov 11, 2010 5:31 pm

1 Replies

12004 Views

Last post by support
Thu Nov 11, 2010 5:58 pm
No Session Logs Since 18/Oct/2010:17:27:15

Last post by support « Wed Oct 20, 2010 10:02 am
Replies: 1
by w2gi » Wed Oct 20, 2010 9:26 am

1 Replies

14551 Views

Last post by support
Wed Oct 20, 2010 10:02 am
Report differences

Last post by support « Wed Oct 06, 2010 10:21 am
Replies: 1
by moose155 » Wed Oct 06, 2010 8:20 am

1 Replies

11258 Views

Last post by support
Wed Oct 06, 2010 10:21 am
IVR - msg - 'ALL CIRCUITS BUSY' BIG IMPACT ON MY PROMOTIONS

Last post by support « Tue Sep 07, 2010 9:41 am
Replies: 1
by ed@soohoo.com » Fri Sep 03, 2010 11:32 pm

1 Replies

11088 Views

Last post by support
Tue Sep 07, 2010 9:41 am
System API to retrieve call data

Last post by support « Tue Aug 10, 2010 12:20 pm
Replies: 5
by gforce » Tue Oct 06, 2009 4:36 pm

5 Replies

18575 Views

Last post by support
Tue Aug 10, 2010 12:20 pm
Platform not reading a specific prompt

Last post by support « Thu May 13, 2010 12:47 pm
Replies: 1
by support » Thu May 13, 2010 9:32 am

1 Replies

11970 Views

Last post by support
Thu May 13, 2010 12:47 pm
Validating problem

Last post by smile100h « Fri Apr 30, 2010 4:27 pm
Replies: 3
by smile100h » Fri Apr 30, 2010 11:33 am

3 Replies

15231 Views

Last post by smile100h
Fri Apr 30, 2010 4:27 pm
Outbound Callee Type detection settings

Last post by support « Wed Apr 21, 2010 8:34 am

by support » Wed Apr 21, 2010 8:34 am

0 Replies

10166 Views

Last post by support
Wed Apr 21, 2010 8:34 am
Phone number in production

Last post by support « Thu Apr 08, 2010 9:55 am
Replies: 3
by syedemad » Wed Apr 07, 2010 9:41 am

3 Replies

14128 Views

Last post by support
Thu Apr 08, 2010 9:55 am
Calls to numbers with extentions

Last post by support « Fri Mar 05, 2010 10:27 am
Replies: 3
by jfierro » Thu Mar 04, 2010 12:35 pm

3 Replies

14933 Views

Last post by support
Fri Mar 05, 2010 10:27 am
Incorrect cell phone caller id

Last post by support « Tue Jan 19, 2010 10:48 am
Replies: 3
by robbiesullivan » Sat Jan 16, 2010 12:42 pm

3 Replies

15820 Views

Last post by support
Tue Jan 19, 2010 10:48 am
Please disable voice mail recognition from my account.

Last post by support « Thu Dec 17, 2009 2:56 pm
Replies: 3
by sseth@thecarpetpros.com » Fri Dec 04, 2009 12:23 pm

3 Replies

15671 Views

Last post by support
Thu Dec 17, 2009 2:56 pm
Saved scripts getting truncated

Last post by support « Mon Dec 07, 2009 12:47 pm
Replies: 2
by support » Fri Dec 04, 2009 2:39 pm

2 Replies

14452 Views

Last post by support
Mon Dec 07, 2009 12:47 pm
posting call data to external url

Last post by support « Mon Nov 30, 2009 9:36 am
Replies: 13
by marguin » Mon Nov 23, 2009 4:45 pm

13 Replies

33846 Views

Last post by support
Mon Nov 30, 2009 9:36 am
Random time out for even just page transfer

Last post by support « Wed Nov 25, 2009 11:40 am
Replies: 5
by aliasg » Mon Nov 16, 2009 9:03 am

5 Replies

18674 Views

Last post by support
Wed Nov 25, 2009 11:40 am
session maintainance

Last post by support « Thu Oct 15, 2009 9:51 am
Replies: 1
by nrk1981 » Thu Oct 15, 2009 8:42 am

1 Replies

19133 Views

Last post by support
Thu Oct 15, 2009 9:51 am

New Topic

172 topics

Return to Board Index

Forum permissions

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum