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General Questions

Last post by support « Tue Nov 21, 2017 12:42 pm
Replies: 9
by Omnilink6120 » Wed Apr 07, 2010 11:39 am

9 Replies

84518 Views

Last post by support
Tue Nov 21, 2017 12:42 pm
Record user response

Last post by jhewitt « Fri Sep 15, 2017 6:59 pm
Replies: 10
by jhewitt » Fri Sep 08, 2017 3:06 pm

10 Replies

36874 Views

Last post by jhewitt
Fri Sep 15, 2017 6:59 pm
Voice Responce

Last post by jhewitt « Tue Sep 12, 2017 2:08 pm
Replies: 5
by jhewitt » Wed Sep 06, 2017 4:39 pm

5 Replies

21348 Views

Last post by jhewitt
Tue Sep 12, 2017 2:08 pm
grammar element inconsistent behavior

Last post by Milind « Tue Oct 27, 2015 1:57 pm
Replies: 2
by Milind » Wed Oct 21, 2015 8:23 pm

2 Replies

43056 Views

Last post by Milind
Tue Oct 27, 2015 1:57 pm
Facing 5 to 10 mins of delay in getting the Outbound call

Last post by support « Fri Jun 12, 2015 1:38 pm
Replies: 1
by f0028c5 » Fri Jun 12, 2015 4:55 am

1 Replies

22713 Views

Last post by support
Fri Jun 12, 2015 1:38 pm
Plum VoiceXML interpreter & IIS web/app server....

Last post by support « Thu Mar 05, 2015 12:40 pm
Replies: 3
by jrmatthies » Mon Oct 27, 2003 3:49 pm

3 Replies

30210 Views

Last post by support
Thu Mar 05, 2015 12:40 pm
PLUM

Last post by support « Mon Feb 23, 2015 11:22 am
Replies: 1
by 1aahnoor » Wed Feb 11, 2015 1:59 am

1 Replies

20155 Views

Last post by support
Mon Feb 23, 2015 11:22 am
What certificate authorities do you currently support?

Last post by support « Mon Feb 23, 2015 10:36 am
Replies: 4
by powellplum » Wed Feb 20, 2013 12:49 pm

4 Replies

43934 Views

Last post by support
Mon Feb 23, 2015 10:36 am
Outbound Campaign - Start URL

Last post by support « Mon May 19, 2014 9:55 am
Replies: 6
by dnagel » Wed Feb 19, 2014 1:59 pm

6 Replies

50662 Views

Last post by support
Mon May 19, 2014 9:55 am
Call Reporting for Self Hosted System

Last post by support « Tue Feb 18, 2014 10:35 am
Replies: 1
by dnagel » Sat Feb 15, 2014 12:12 pm

1 Replies

20820 Views

Last post by support
Tue Feb 18, 2014 10:35 am
Outbound Campaign - Pending

Last post by dnagel « Tue Feb 18, 2014 10:04 am
Replies: 2
by dnagel » Sat Feb 15, 2014 10:31 am

2 Replies

27163 Views

Last post by dnagel
Tue Feb 18, 2014 10:04 am
Multiple voice engines one one account

Last post by support « Tue Aug 13, 2013 2:48 pm
Replies: 3
by Transfrm » Tue Jul 30, 2013 10:06 am

3 Replies

27467 Views

Last post by support
Tue Aug 13, 2013 2:48 pm
IVR Phone number

Last post by support « Tue Aug 13, 2013 2:04 pm
Replies: 1
by Transfrm » Tue Aug 13, 2013 9:11 am

1 Replies

21393 Views

Last post by support
Tue Aug 13, 2013 2:04 pm
Bargein & Silence Threshhold Settings

Last post by support « Tue Jul 02, 2013 11:38 am
Replies: 1
by Transfrm » Tue Jul 02, 2013 9:46 am

1 Replies

27433 Views

Last post by support
Tue Jul 02, 2013 11:38 am
Message Length

Last post by support « Fri Jun 28, 2013 11:07 am
Replies: 1
by Transfrm » Fri Jun 28, 2013 8:35 am

1 Replies

22320 Views

Last post by support
Fri Jun 28, 2013 11:07 am
Cepstral Swift on the demo site

Last post by support « Fri Jun 28, 2013 8:57 am
Replies: 1
by Transfrm » Fri Jun 28, 2013 8:49 am

1 Replies

21709 Views

Last post by support
Fri Jun 28, 2013 8:57 am
Detection of Cell Phone versus Land Line

Last post by support « Fri Jun 28, 2013 8:46 am
Replies: 1
by Transfrm » Fri Jun 28, 2013 8:38 am

1 Replies

21909 Views

Last post by support
Fri Jun 28, 2013 8:46 am
IVR not recognising DTMF tones on Brazilian Telco handsets

Last post by ronan.ocallaghan « Tue May 07, 2013 3:51 am
Replies: 2
by ronan.ocallaghan » Wed May 01, 2013 10:38 am

2 Replies

29477 Views

Last post by ronan.ocallaghan
Tue May 07, 2013 3:51 am
IVR not recognizing DTMF tones from CDMA phones

Last post by nuten « Sat Mar 09, 2013 5:11 am
Replies: 4
by cmarnell » Tue Oct 05, 2010 11:57 am

4 Replies

39597 Views

Last post by nuten
Sat Mar 09, 2013 5:11 am
IVR prompts Issues

Last post by support « Wed Jan 09, 2013 11:21 am
Replies: 4
by Gustavo » Tue Jan 08, 2013 11:29 am

4 Replies

41922 Views

Last post by support
Wed Jan 09, 2013 11:21 am
Recording cut off with near end disconnect

Last post by support « Fri Dec 28, 2012 1:16 pm
Replies: 3
by support » Wed Aug 05, 2009 4:27 pm

3 Replies

29642 Views

Last post by support
Fri Dec 28, 2012 1:16 pm
What is a linefailure callee type?

Last post by honeyfree « Tue Dec 11, 2012 4:41 am
Replies: 2
by Rich » Wed Feb 15, 2012 4:00 pm

2 Replies

25172 Views

Last post by honeyfree
Tue Dec 11, 2012 4:41 am
uploading mp3 files to Plum audio repository

Last post by support « Mon Dec 03, 2012 11:24 am
Replies: 7
by ambreen@ebryx.com » Thu Sep 17, 2009 2:37 am

7 Replies

40407 Views

Last post by support
Mon Dec 03, 2012 11:24 am
Wave files not playing

Last post by tk1860m « Wed Nov 14, 2012 11:21 am
Replies: 5
by tk1860m » Tue Nov 13, 2012 2:37 pm

5 Replies

32555 Views

Last post by tk1860m
Wed Nov 14, 2012 11:21 am
Cell Phone session.telephone.ani not coming in

Last post by daavidfischer « Fri Oct 19, 2012 5:34 am
Replies: 15
by melsullivan » Mon Feb 19, 2007 10:50 am
1

2
15 Replies

75136 Views

Last post by daavidfischer
Fri Oct 19, 2012 5:34 am
ASR and TTS engine

Last post by support « Fri Jul 27, 2012 10:16 am
Replies: 1
by apatel@corecard.com » Fri Jul 27, 2012 9:52 am

1 Replies

27999 Views

Last post by support
Fri Jul 27, 2012 10:16 am
SOAP webservice never executes

Last post by kwc5811 « Wed Jun 27, 2012 9:53 am
Replies: 23
by kwc5811 » Tue Oct 25, 2011 5:19 pm
1

2
23 Replies

106835 Views

Last post by kwc5811
Wed Jun 27, 2012 9:53 am
How to submit data when caller hangs up

Last post by tony « Fri Mar 30, 2012 3:53 pm
Replies: 2
by tony » Mon Mar 19, 2012 2:28 pm

2 Replies

47522 Views

Last post by tony
Fri Mar 30, 2012 3:53 pm
hosted developer cross-linked accounts, outbound denied

Last post by support « Mon Feb 27, 2012 8:43 am
Replies: 2
by lbattista » Fri Jan 23, 2009 4:20 pm

2 Replies

26468 Views

Last post by support
Mon Feb 27, 2012 8:43 am
soaptester - how to submit parameters

Last post by support « Tue Jan 10, 2012 5:23 pm
Replies: 2
by jrf7243 » Tue Jan 10, 2012 11:56 am

2 Replies

26394 Views

Last post by support
Tue Jan 10, 2012 5:23 pm
Call Logs downloaed?

Last post by support « Wed Sep 14, 2011 1:19 pm
Replies: 9
by rikym » Mon Sep 22, 2008 11:07 pm

9 Replies

49633 Views

Last post by support
Wed Sep 14, 2011 1:19 pm
Very Specific Platform Specs Questions

Last post by macroniche « Mon Jul 25, 2011 12:02 pm
Replies: 2
by macroniche » Tue Jul 19, 2011 1:53 pm

2 Replies

26503 Views

Last post by macroniche
Mon Jul 25, 2011 12:02 pm
IVR SOAP not resolving

Last post by pguser1 « Wed Jun 15, 2011 4:11 pm
Replies: 4
by pguser1 » Wed Jun 15, 2011 12:04 pm

4 Replies

30793 Views

Last post by pguser1
Wed Jun 15, 2011 4:11 pm
Reporting/Statistics

Last post by neilstebbing « Wed Dec 29, 2010 2:06 pm
Replies: 2
by neilstebbing » Wed Dec 29, 2010 12:07 pm

2 Replies

28261 Views

Last post by neilstebbing
Wed Dec 29, 2010 2:06 pm
New Customer

Last post by support « Thu Nov 11, 2010 5:58 pm
Replies: 1
by SonMakai » Thu Nov 11, 2010 5:31 pm

1 Replies

23511 Views

Last post by support
Thu Nov 11, 2010 5:58 pm
No Session Logs Since 18/Oct/2010:17:27:15

Last post by support « Wed Oct 20, 2010 10:02 am
Replies: 1
by w2gi » Wed Oct 20, 2010 9:26 am

1 Replies

26209 Views

Last post by support
Wed Oct 20, 2010 10:02 am
Report differences

Last post by support « Wed Oct 06, 2010 10:21 am
Replies: 1
by moose155 » Wed Oct 06, 2010 8:20 am

1 Replies

22791 Views

Last post by support
Wed Oct 06, 2010 10:21 am
IVR - msg - 'ALL CIRCUITS BUSY' BIG IMPACT ON MY PROMOTIONS

Last post by support « Tue Sep 07, 2010 9:41 am
Replies: 1
by ed@soohoo.com » Fri Sep 03, 2010 11:32 pm

1 Replies

22499 Views

Last post by support
Tue Sep 07, 2010 9:41 am
System API to retrieve call data

Last post by support « Tue Aug 10, 2010 12:20 pm
Replies: 5
by gforce » Tue Oct 06, 2009 4:36 pm

5 Replies

33924 Views

Last post by support
Tue Aug 10, 2010 12:20 pm
Platform not reading a specific prompt

Last post by support « Thu May 13, 2010 12:47 pm
Replies: 1
by support » Thu May 13, 2010 9:32 am

1 Replies

23439 Views

Last post by support
Thu May 13, 2010 12:47 pm
Validating problem

Last post by smile100h « Fri Apr 30, 2010 4:27 pm
Replies: 3
by smile100h » Fri Apr 30, 2010 11:33 am

3 Replies

28364 Views

Last post by smile100h
Fri Apr 30, 2010 4:27 pm
Outbound Callee Type detection settings

Last post by support « Wed Apr 21, 2010 8:34 am

by support » Wed Apr 21, 2010 8:34 am

0 Replies

21833 Views

Last post by support
Wed Apr 21, 2010 8:34 am
Phone number in production

Last post by support « Thu Apr 08, 2010 9:55 am
Replies: 3
by syedemad » Wed Apr 07, 2010 9:41 am

3 Replies

27085 Views

Last post by support
Thu Apr 08, 2010 9:55 am
Calls to numbers with extentions

Last post by support « Fri Mar 05, 2010 10:27 am
Replies: 3
by jfierro » Thu Mar 04, 2010 12:35 pm

3 Replies

28336 Views

Last post by support
Fri Mar 05, 2010 10:27 am
Incorrect cell phone caller id

Last post by support « Tue Jan 19, 2010 10:48 am
Replies: 3
by robbiesullivan » Sat Jan 16, 2010 12:42 pm

3 Replies

29562 Views

Last post by support
Tue Jan 19, 2010 10:48 am
Please disable voice mail recognition from my account.

Last post by support « Thu Dec 17, 2009 2:56 pm
Replies: 3
by sseth@thecarpetpros.com » Fri Dec 04, 2009 12:23 pm

3 Replies

28636 Views

Last post by support
Thu Dec 17, 2009 2:56 pm
Saved scripts getting truncated

Last post by support « Mon Dec 07, 2009 12:47 pm
Replies: 2
by support » Fri Dec 04, 2009 2:39 pm

2 Replies

26644 Views

Last post by support
Mon Dec 07, 2009 12:47 pm
posting call data to external url

Last post by support « Mon Nov 30, 2009 9:36 am
Replies: 13
by marguin » Mon Nov 23, 2009 4:45 pm

13 Replies

57594 Views

Last post by support
Mon Nov 30, 2009 9:36 am
Random time out for even just page transfer

Last post by support « Wed Nov 25, 2009 11:40 am
Replies: 5
by aliasg » Mon Nov 16, 2009 9:03 am

5 Replies

33975 Views

Last post by support
Wed Nov 25, 2009 11:40 am
session maintainance

Last post by support « Thu Oct 15, 2009 9:51 am
Replies: 1
by nrk1981 » Thu Oct 15, 2009 8:42 am

1 Replies

34786 Views

Last post by support
Thu Oct 15, 2009 9:51 am

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