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Call Time Incorrect In Call Logs

Questions and answers about Plum iOn systems

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Posts: 7
Joined: Wed Jun 25, 2008 8:06 am
Location: Racetrac Petroleum

Call Time Incorrect In Call Logs

Post by wperry »

The date and time is incorrect in Call Logs. How do I correct it?
Willie J. Perry
Racetrac Petroleum
Contract Developer
(770) 431-7600 ext 1644

Posts: 3632
Joined: Mon Jun 02, 2003 3:47 pm
Location: Boston, MA

IVR issue to be looked at by support engineers

Post by support »

Hi Willie,

This seems like more of an IVR issue for our support engineers to take a look at your box than a developer related IVR issue.

Could you send an e-mail to support@plumvoice.com with your customer ID in the subject line about this IVR issue? The 8-digit customer ID would be found in your support contract with Plum.

Our support engineers would be more than happy to take a look at your IVR issue and see if they can help you resolve it.

Plum Support

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