No Session Logs Since 18/Oct/2010:17:27:15

Questions and answers about Plum iOn systems

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w2gi

  • Posts: 46
  • Joined: Fri Jun 26, 2009 1:35 pm

No Session Logs Since 18/Oct/2010:17:27:15

PostWed Oct 20, 2010 9:26 am

We have not had any logs recorded into our account since 18/Oct/2010:17:27:15

Login ID: *removed for privacy purposes*

We need this fixed immediately for reporting purposes.
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support

  • Posts: 3544
  • Joined: Mon Jun 02, 2003 3:47 pm
  • Location: Boston, MA

Re: No Session Logs Since 18/Oct/2010:17:27:15

PostWed Oct 20, 2010 10:02 am

Hi,

As this issue relates to your hosting account and would involve sensitive information, we suggest that you open up a support ticket with our support team by sending an an e-mail to support@plumvoice.com. Please be sure to include your 8 digit customer ID number in the subject line of your e-mail.

Regards,
Plum Support

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