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Search Parameter

Questions and answers about Plum Pre-built Applications

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Posts: 19
Joined: Thu Apr 30, 2009 12:44 pm

Search Parameter

Post by Sarah »

Am I correct in assuming that the search function returns the Nearest locations?
How does your Search Parameter work?

Posts: 3632
Joined: Mon Jun 02, 2003 3:47 pm
Location: Boston, MA

storing location data on IVR servers

Post by support »


If you are storing your location data on our IVR servers, then locations should be ordered from nearest to farthest. We start the search radius relatively low (~10 miles) and then gradually increase it if too few results are found.

If you are accessing the location data with a web service that you wrote and maintain, then you must implement the ordering of the locations by distance yourself.

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