I just did a quick test of the new production version of Postnet.
I used zipcode 59715.
The first location played back is in Helena MT. There is a phone number in the database (as long as I'm looking at the right database) but it is not being played back on the phone.
THis is live today so I need help asap to get the phone numbers playing.
Thank you
Sarah
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Phone numbers not playing back
What phone number are you dialing into to test your IVR app?
Hi,
What phone number are you dialing into to test your IVR application?
Regards,
Plum Support
What phone number are you dialing into to test your IVR application?
Regards,
Plum Support
Last edited by support on Thu Jan 07, 2010 2:12 pm, edited 1 time in total.
Plum Support
http://www.plumvoice.com
http://www.plumvoice.com
IVR support team resolved issue
Hi Sarah,
Our IVR support team has looked into this and it should now be resolved.
However, for future IVR issues such as this, please send an e-mail to support@plumvoice.com with your customer ID in the subject line to ensure that your IVR problem gets resolved in a swift manner.
Regards,
Plum Support
Our IVR support team has looked into this and it should now be resolved.
However, for future IVR issues such as this, please send an e-mail to support@plumvoice.com with your customer ID in the subject line to ensure that your IVR problem gets resolved in a swift manner.
Regards,
Plum Support
Plum Support
http://www.plumvoice.com
http://www.plumvoice.com