Hi Team,
we are facing the audio playing issues.
we prepare the response xml file which send to Plum Dev environment.
Plum dev environment some times playing all the audio files playing very well and some times not only playing first two.
find the our response xml file.
<?xml version="1.0"?>
<vxml version="2.0">
<form><var name="CallSid" expr="session.id"/><var name="autoDigits" expr="1"/>
<block>
<prompt bargein="false">
<audio src="
https://wcdevint2.wavecrest.in:444/stat ... -A21-1.wav" maxstale="1000000s" />
<voice xml:lang="en_us" gender="female" name="crystal"><say-as>0 pounds. 0 pence</say-as></voice>
<break time="medium" />
</prompt></block>
<property name="termtimeout" value="12s"/>
<property name="termchar" value="#"/>
<field name="Digits" type="digits?length=1"><prompt bargein="true">
<audio src="
https://wcdevint2.wavecrest.in:444/stat ... ndCard.wav" maxstale="1000000s" />
<voice xml:lang="en_us" gender="female" name="crystal"><say-as>1</say-as></voice>
<break time="medium" />
<audio src="
https://wcdevint2.wavecrest.in:444/stat ... istory.wav" maxstale="1000000s" />
<voice xml:lang="en_us" gender="female" name="crystal"><say-as>2</say-as></voice>
<break time="medium" />
<audio src="
https://wcdevint2.wavecrest.in:444/stat ... getPIN.wav" maxstale="1000000s" />
<voice xml:lang="en_us" gender="female" name="crystal"><say-as>3</say-as></voice>
<break time="medium" />
<audio src="
https://wcdevint2.wavecrest.in:444/stat ... ckCard.wav" maxstale="1000000s" />
<voice xml:lang="en_us" gender="female" name="crystal"><say-as>4</say-as></voice>
<break time="medium" />
</prompt>
<filled><submit next="
https://wcuser:wcuser@dev2.api.wavecres ... processor/" namelist="Digits CallSid" method="post"/></filled>
</field>
</form>
</vxml>.
Find the Plum dev server logs.
Tue 30 Aug 2016 09:05:38 AM EDT:
Found grammar match
hypothesis #0: 8 (0.9510)
hypothesis #1: 2 (0.0110)
Fetching Document:
https://wcuser:wcuser@dev2.api.wavecres ... processor/
DocumentParser::FetchDocument(
https://wcuser:wcuser@dev2.api.wavecres ... processor/)
Posted form data is URL encoded
Attempting to fetch
https://wcuser:wcuser@dev2.api.wavecres ... processor/
Tue 30 Aug 2016 09:05:39 AM EDT:
DocumentParser::FetchDocument - Parse error in file "
https://wcuser:wcuser@dev2.api.wavecres ... processor/", line 3, column 92 - Expected end of tag 'block'
errno: 205 uri
https://wcuser:wcuser@dev2.api.wavecres ... processor/
received event: error.badfetch:
bargein set to true
INPUTMODES set to "DTMF VOICE"
Audio segment added to prompt queue from TTS application/synthesis+ssml for:
---------
<?xml version='1.0'?><speak>
A serious error of type </speak>
---------
bargein set to true
INPUTMODES set to "DTMF VOICE"
Audio segment added to prompt queue from TTS application/synthesis+ssml for:
---------
<?xml version='1.0'?><speak>error.badfetch</speak>
---------
bargein set to true
INPUTMODES set to "DTMF VOICE"
Audio segment added to prompt queue from TTS application/synthesis+ssml for:
---------
<?xml version='1.0'?><speak> has occurred. Exiting. </speak>
---------
VXI::exit_element()
Newly queued prompts are now being played
Tue 30 Aug 2016 09:05:45 AM EDT:
Call End Event
Ending session
Ending Session On Channel 12.
Please let me know the issue. How can i resolve this issue.
Thanks,