I have the following code:
<form id="transferOperator">
<block>
<var name="Duration" expr="'0'"/>
<assign name="MenuId" expr="'8'" />
</block>
<transfer name="CallOperator" dest="tel:XXXXXX" connecttimeout="20s" bridge="true" >
<prompt>
<audio src="Files/TransferOperator.wav">
</audio>
</prompt>
<filled>
<if cond="CallOperator == 'busy'">
<goto next="#transferOperator2" />
<elseif cond="CallOperator == 'noanswer'"/>
<goto next="#transferOperator2" />
<else/>
<assign name="Duration" expr="CallOperator$.duration"/>
<assign name="R1" expr="CallOperator$.recording"/>
<data name="info1" src="getIVR.ashx" method="post" namelist="SessionId MenuId R1 Duration" enctype="multipart/form-data"/>
</if>
</filled>
</transfer>
</form>
As of now when the post happens the variable R1 and Duration are not populated. What am i doing wrong? I record the whole call but i want the call between the caller and the operator to be it's own recording. This piece of code used to work, so something might have changed. Please advise.
Thanks,
Sergiu
We've Moved! Please visit our new and improved forum over at our new portal: https://portal.plumvoice.com/hc/en-us/community/topics
Record the call for the transfer tag
Re: Record the call for the transfer tag
Hi sbaraian,
If you're looking to just record the call for the transfer, you will want to use the recordcall property.
This forum post contains some example code on how you might do this: http://support.plumvoice.com/viewtopic.php?f=2&t=39633
Regards,
Plum Support
If you're looking to just record the call for the transfer, you will want to use the recordcall property.
This forum post contains some example code on how you might do this: http://support.plumvoice.com/viewtopic.php?f=2&t=39633
Regards,
Plum Support
Plum Support
http://www.plumvoice.com
http://www.plumvoice.com