Where should the voice .wav files reside.

[bhairav]

Hi,
Do the voice files need to be uploaded to PlumIVR? or do they need to be on our web server which sends the required .wav files to PlumIVR upon request.

Please advise.

[support]

HI,

To answer your questions:

1) Audio files do not have to be uploaded to Plum Hosting (PlumIVR).

2) You can store your audio files on a web server to be fetched upon request by our IVR. If you are concerned with caching issues, you can cache your audio files using the "maxage" and "maxstale" attributes for the <audio> tag.

For more information about caching, you can view our documentation here:

http://www.plumvoice.com/docs/dev/voicexml:tags:audio
http://www.plumvoice.com/docs/dev/devel ... ce:caching

Please let us know if you have any other questions or can provide any further clarification.

Regards,
Plum Support