We've Moved! Please visit our new and improved forum over at our new portal: https://portal.plumvoice.com/hc/en-us/community/topics

Outbound call problem

Questions and answers about IVR programming for Plum DEV

Moderators: admin, support

Post Reply
ucsur
Posts: 12
Joined: Wed Feb 14, 2007 11:00 am
Location: University of Pittsburgh
Contact:

Outbound call problem

Post by ucsur »

Support,

This is my first outbound test and I am having a problem getting the "start_url" file to execute.

1. The call is queued properly
2. The call is made
3. I answer the phone
4. I then hear "A serious error of type. Error bad fetch has occurrrd. Exiting."

------------------------------------------------------------------------------
Here is my calling HTML:
------------------------------------------------------------------------------
<html>

<form name="frmPage" action="http://outbound.plumgroup.com/webservice/queuecall.php" method="post" enctype="multipart/form-data">
<input type="hidden" name="login" value="{myLogin}">
<input type="hidden" name="pin" value="{myPin}">
<input type="hidden" name="phone_number" value="{myPhone#}">
<input type="hidden" name="start_url" value="http://surveyweb1.ucsur.pitt.edu/ivr/test.xml">

<input type="submit" value="Submit" name="submit">

</html>

------------------------------------------------------------------------------
Here is my test.xml:
------------------------------------------------------------------------------
<?xml version="1.0" encoding="UTF-8"?>
<vxml version = "2.1" >

<form>
<block>
<prompt>
Hello World. This is my first attempt to place an outbound call.
</prompt>
</block>
</form>

</vxml>

Thank you.
Pitt Survey Research
UCSUR

ucsur
Posts: 12
Joined: Wed Feb 14, 2007 11:00 am
Location: University of Pittsburgh
Contact:

Nevermind...

Post by ucsur »

I figured-it-out...nevermind :oops:
Pitt Survey Research
UCSUR

Post Reply