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Custom imputs grammer

Questions and answers about IVR programming for Plum DEV

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amitkhosla
Posts: 53
Joined: Sun Feb 15, 2009 11:42 pm
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Custom imputs grammer

Post by amitkhosla »

Hello,

I am looking for a grammer which can allow user to enter numbers followed by days years months minutes etc.

Like user should be allowed to say:
1 year, 4 months, 2 weeks , 4 hours, 10 minutes.

Please suggest.

Thanks & Regards,
Amit

support
Posts: 3632
Joined: Mon Jun 02, 2003 3:47 pm
Location: Boston, MA
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IVR grammar solution

Post by support »

Hi,

We recommend that you not implement this all into one IVR grammar as this is a complex IVR grammar and involves speech recognition. You should split them up into multiple fields where one field collects the year, one collects the month, one collects the week, one colelcts the hour, and one collects the minutes.

Regards,
Plum Support

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