Undo Outound Call

[hct]

I assume the answer is no, but you gents are wise, so I figure I'll ask.

We are making several hundred thousand outbound calls this year, but they are spread over the minutes of the day randomly. Imagine each minute between 8A and 8P to be a bin, and distribute calls into bins until they fill. This means calls are scheduled for future times, and not made immediately upon Posting the outbound query.

Q: Is it possible to cancel a scheduled outbound call? I can mark our internal DB and deny the script request when the call is actually made, but this will throw an error.badfetch.

Any crafty ideas? Thanks.


-Joe

[support]

Hi,

Unfortunately, there is no way to programmatically cancel an IVR call through the IVR Outbound Calling interface once it is queued. For more information on Plum's IVR Outbound System refer here: http://www.plumvoice.com/docs/dev/plumd ... nddevguide .

Regards,
Plum Support