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Increase IVR Application volume

Questions and answers about IVR programming for Plum DEV

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w2gi
Posts: 46
Joined: Fri Jun 26, 2009 1:35 pm

Increase IVR Application volume

Post by w2gi »

Hi,
Is there a way to increase the volume of the IVR application. If not then increase the volume of the recorded prompt?

support
Posts: 3632
Joined: Mon Jun 02, 2003 3:47 pm
Location: Boston, MA
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Re: Increase IVR Application volume

Post by support »

Hi,

To increase the volume of TTS prompts within your IVR application, you can use the <prosody> tag.

For more information on how to use the <prosody> tag, you can go here: http://www.plumvoice.com/docs/dev/voicexml:tags:prosody

If you want to increase the volume for prerecorded prompts, you would either need to upload new prerecorded prompts that are louder or you can use a tool like SoX to increase the gain of your existing prerecorded audio prompts. This site might assist you: http://lists.digium.com/pipermail/aster ... 97279.html

Regards,
Plum Support

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