The following code in the 'Account Details: Your Account Number Is' and works as expected:
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{%- if account_data.TransferToRep == 'Y' %}
<prompt>
<speak xml:lang="{{ tts_lang }}">
<voice name="{{ tts_voice }}">
You will now be transferred to an agent.
</voice>
</speak>
</prompt>
{%- else -%}
---snip--
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<form id="csr">
<transfer dest=“15551212” bridge=“true”>
</transfer>
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<transfer dest=“15551212” bridge=“true”>
</transfer>
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<transfer dest="tel:+15551212"/>
Can you advise on what I may be missing?DocumentParser::FetchDocument - Parse error in file "/ivr/account-details", line 141, column 25 - Expected an attribute value
errno: 205 uri /ivr/account-details
received event: error.badfetch