Mask CallerID

[herzow]

Is it possible to mask the caller ID and use a different number such as MY business telephone number?

[support]

Yes, it is possible to do this.

You can set the phone_number parameter to something like the following IVR example:

<phone_number>tel:1617xxxxxxx;ani=XXX245XXXX</phone_number>

when setting up your IVR outbound call and this should allow you to mask your caller ID.

Hope this helps.

Regards,
Plum Support