We've Moved! Please visit our new and improved forum over at our new portal: https://portal.plumvoice.com/hc/en-us/community/topics

Monitoring pending outbound calls

Questions and answers about IVR programming for Plum DEV

Moderators: admin, support

Post Reply
Posts: 3632
Joined: Mon Jun 02, 2003 3:47 pm
Location: Boston, MA

Re: Monitoring pending outbound calls

Post by support »

When a call is "pending," that means it's still queued, waiting to be dialed for the first time. After it has been dialed once, it will no longer be pending and it will not appear on the campaign list until all retries have been attempted. Once the retries are finished, it will show up on your campaign list as either completed or failed.

Post Reply