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DTMF input

Questions and answers about IVR programming for Plum DEV

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plumphp
Posts: 5
Joined: Wed Jun 14, 2006 2:27 pm

DTMF input

Post by plumphp »

I am trying to input at least 10 numbers with my app. Though the system complains about not understanding me after 3-5 digits being entered. In the session logs it only captured all my digits only once. It usually only records 4 in the session log.

support
Posts: 3632
Joined: Mon Jun 02, 2003 3:47 pm
Location: Boston, MA
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IVR code error because interdigittimeout value is too short

Post by support »

Hi,

Our first guess is that your interdigittimeout value may be too short.
Send us a link to the IVR code that is giving you this problem.


Regards,

Plum Support

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