I am executing this command:
<transfer destexpr="callNumber" transferaudio="Audio/US/PhoneDialing.wav">
<prompt>
Connecting to destination.
</prompt>
</transfer>
However, I am getting a wav file error. I have tried several audo apps to produce the correct format with success. Please recommend an application to produce the correct format. thanks, scott
Attempting to fetch http://us.popproxy.plumgroup.com/plumvp ... ialing.wav
Stream from Audio/US/PhoneDialing.wav has been started
Playing filler!
File: Audio/US/PhoneDialing.wav not WAV/RIFF format
Unrecognized format in WavDecoder
Error decoding filler audio
We've Moved! Please visit our new and improved forum over at our new portal: https://portal.plumvoice.com/hc/en-us/community/topics
Wav Format Issue
Re: Wav Format Issue
The audio must be in one of these formats:
8 kHz 16-bit linear PCM headerless (*.l16)
8 kHz 8-bit µ-law encoded headerless (*.ul)
8 kHz 8-bit a-law encoded headerless (*.al)
8 kHz 16-bit linear PCM WAV (*.wav)
8 kHz 8-bit µ-law WAV (*.wav)
8 kHz 8-bit a-law WAV (*.wav)
MP3 (*.mp3) - Note: If the audio file is poorly encoded, the mp3 will not work.
There are a number of free online audio converters, such as this one: http://audio.online-convert.com/convert-to-wav
8 kHz 16-bit linear PCM headerless (*.l16)
8 kHz 8-bit µ-law encoded headerless (*.ul)
8 kHz 8-bit a-law encoded headerless (*.al)
8 kHz 16-bit linear PCM WAV (*.wav)
8 kHz 8-bit µ-law WAV (*.wav)
8 kHz 8-bit a-law WAV (*.wav)
MP3 (*.mp3) - Note: If the audio file is poorly encoded, the mp3 will not work.
There are a number of free online audio converters, such as this one: http://audio.online-convert.com/convert-to-wav
Plum Support
http://www.plumvoice.com
http://www.plumvoice.com