<say-as> number possibilities

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jason.smoker

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<say-as> number possibilities

PostTue Sep 05, 2017 2:17 pm

Is it possible without customization for a prompt to read a four digit number like 1,200 as "twelve-hundred" instead of "one thousand two-hundred"? Is the only option to use javascript to build the prompt?

Jason
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support

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Re: <say-as> number possibilities

PostWed Sep 06, 2017 2:50 pm

Hi Jason,

In our testing we were able to generate a read-out of "twelve-hundred" by using the RealSpeak TTS engine and removing the comma from the number formatting (ie 1200 instead of 1,200). You can change the TTS engine under Application Configuration in your hosting account.

Please let us know if you have any other questions.

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Plum Support
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jason.smoker

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Re: <say-as> number possibilities

PostWed Sep 06, 2017 3:19 pm

Thanks for the response. I will give that a try.

Jason
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jason.smoker

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Re: <say-as> number possibilities

PostThu Sep 21, 2017 9:10 am

Removing the comma from the number causes the prompt to read the number as "twelve hundred". I did not have to change to the RealSpeak TTS Engine and am using ATT Natural Voices 1.4. Thank you for the direction on this request.

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