result_url not be called immediately

Questions and answers about IVR programming for Plum DEV

Moderators: admin, support

  • Author
  • Message
Offline

henry

  • Posts: 21
  • Joined: Tue Aug 01, 2017 1:11 pm

result_url not be called immediately

PostFri Sep 28, 2018 2:44 pm

I already can successfully scheduled call and retrieve the vxml from our service. But the "result_url" is not being called immediately after the call is done.

For example, the call is scheduled at 14:46, but receive the callback at result_url at 15:42.

Do I missed some setting on this?
Offline

support

  • Posts: 3628
  • Joined: Mon Jun 02, 2003 3:47 pm
  • Location: Boston, MA

Re: result_url not be called immediately

PostFri Sep 28, 2018 3:30 pm

Hi Henry,

The engineers are currently working on improving the latency you are seeing. It will be pushed in a couple weeks, if not earlier. We will update you here when it is completed. Please let us know if you have any further questions.

Regards,
Plum Support

Return to Plum DEV Q&A

Who is online

Users browsing this forum: No registered users and 1 guest

cron