ASR Engine & TFNs

Questions and answers about IVR programming for Plum DEV

Moderators: admin, support

  • Author
  • Message
Offline

aravindm

  • Posts: 14
  • Joined: Mon Mar 30, 2015 10:40 am

ASR Engine & TFNs

PostThu Mar 07, 2019 4:58 am

Hi,

1. Can PlumVoice setup a toll free number other than US?. I am looking for India toll free number.
2. What are all the ASR engines supported by PlumVoice?
Offline

support

  • Posts: 3628
  • Joined: Mon Jun 02, 2003 3:47 pm
  • Location: Boston, MA

Re: ASR Engine & TFNs

PostThu Mar 07, 2019 8:55 am

Hello,

1. For provisioning questions please contact our provisioning department at provisioning@plumgroup.com.
2. For ASR Engines we support Nuance OSR 3.0.

If you have any further questions please reach back out!

Regards,
Plum Support
Offline

armanohar83

  • Posts: 2
  • Joined: Mon Mar 28, 2016 4:48 am

Re: ASR Engine & TFNs

PostWed Mar 27, 2019 12:25 am

Hi,

I have created a grammar for alphabets which does not recognize most of the users.
Is there any options/properties available for ASR to support Indian accent 'en-IN'?. Please share the relevant documentation.
Offline

armanohar83

  • Posts: 2
  • Joined: Mon Mar 28, 2016 4:48 am

Re: ASR Engine & TFNs

PostWed Mar 27, 2019 2:10 am

Hi,

Is there any properties available to set ASR engine to support for indian accent 'en-IN'? Please share relevant document
Offline

support

  • Posts: 3628
  • Joined: Mon Jun 02, 2003 3:47 pm
  • Location: Boston, MA

Re: ASR Engine & TFNs

PostWed Mar 27, 2019 8:22 am

Hello,

We received your support ticket and responded to your questions there.

Regards,
Plum Support

Return to Plum DEV Q&A

Who is online

Users browsing this forum: No registered users and 1 guest

cron