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Private Values for Analyitics

Questions and answers about IVR programming for Plum DEV

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Joined: Thu Jun 20, 2019 9:46 am

Private Values for Analyitics

Post by dpc »

I am trying to obscure some of our data for analytics. I am trying to follow the guide and wanted to know if the way I am adding the tags would be valid/honored by the system and obscure the data.

I have a examples below of trying to obfuscate a number. Is adding the logging property like that to the log valid?

Code: Select all

   <log label="Debug"> <property name="logging" value="private"/> The RefillNumber MaxLength is=<%=RxLen%></log>

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    <log label="Debug"><property name="logging" value="private"/>RTM, db=<%=db%>/></log>
    <log label="Debug"><property name="logging" value="private"/>RTM, call_id=<%=call_id%>/></log>


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Location: Boston, MA

Re: Private Values for Analyitics

Post by support »


You bring up a good question. In the past we've written a guide on this particular topic which can be found here: https://www.plumvoice.com/docs/dev/voic ... []=private

Based on the information present in that document, there isn't necessarily anything unusual about the way that you've added the tags. Put differently, there isn't anything to suggest that the tags as you've included them would not work.

Since providing this example, have you experienced any issues?


Plum Voice Support

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