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How can I get 20th to be pronounced "twentieth" no

Questions and answers about IVR programming for Plum DEV

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mikechy
Posts: 10
Joined: Thu Jun 08, 2006 4:42 pm

How can I get 20th to be pronounced "twentieth" no

Post by mikechy »

I am using addresses and I can't find any Docs for how pLum treats this.

The 2,0 spec says to use the intrepret-as attribute of "address" but Plus does not support this.

How can I make this work?

thanks!

support
Posts: 3632
Joined: Mon Jun 02, 2003 3:47 pm
Location: Boston, MA
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link that lists TTS engines used by IVR system

Post by support »

There is currently no definitive list of SSML say-as types specified in the IVR VoiceXML 2.0 or SSML 1.0 documents. The say-as types that are supported by the TTS engines that Plum IVR uses are listed here: http://www.plumvoice.com/docs/dev/voicexml:tags:say-as However, say-as type support varies based on which TTS engine is being used to perform the synthesis.

The Cepstral Swift TTS engine supports the use of the "number:ordinal" say-as type which reads

Code: Select all

<say-as type="number:ordinal">20</say-as>
as "twentieth".

Plum IVR currently uses the AT&T TTS engine in the US and the Ceptral Swift TTS engine in the Europe.

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