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Prompt Timeout

Questions and answers about IVR programming for Plum DEV

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agfa
Posts: 40
Joined: Thu Jun 15, 2006 12:56 pm

Prompt Timeout

Post by agfa »

What is the maximum prompt timeout value? I read in the documentation:
"The "timeout" global property can not be set higher than 60 seconds. "

Is it the same maximum if I use <prompt timeout="xxxx"> rather than the property?

(I noticed the minimum appears to be 1ms.)

Regards.

support
Posts: 3632
Joined: Mon Jun 02, 2003 3:47 pm
Location: Boston, MA
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IVR system uses 60s limit for prompt and global timeout

Post by support »

Both the <prompt> timeout attribute and the global IVR timeout property share the same 60 second limit with the IVR system. What are the conditions under which you wish to use a longer timeout than one minute? That's a lot of silence.
Last edited by support on Sat Feb 20, 2010 2:45 pm, edited 4 times in total.

agfa
Posts: 40
Joined: Thu Jun 15, 2006 12:56 pm

Prompt Timeout

Post by agfa »

I agree... a 'lot' of silence. :-)

I guess there are odd requirements in every software industry; this is just one of those things.

That's okay though, we can get around the problem.

Thanks for the reply, appreciated.
Regards.

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